evroTarget LLC

Offering services in communications, customer care, claim managament, implementation of operational service processes and customer acquisition, is our strength. This is not just an activity, it is an approach between the company and its clients, and a relationship between people! evroTarget has understood this principle, and lives it every day in the company. Your clients are our clients as

Company Details

  • Annual Turnover* 500,000-1,000,000
  • Foundation date* 2016-06-01
  • Number of employees* 50-100
  • Address * rr. Rexhep Mala nr 33
  • City * Prishtina
  • Country * Kosovo
  • Office Phone number 38406700
  • Mobile number * 44203048
  • Fax 38406701

Company products *

Customer Care is a basic need for any company to in order to grow and develop successfully. We are well aware of this, which is why we have gained the trust of our partners. They focus on their primary products, whereas we look out of the feedback and customer care. We do these activities with the help of different communication tools, be it via e-mail, telephone or social media. OUR SERVICES ARE PROVIDED IN THESE LANGUAGES English German French Italian Spanish Albanian Serbo-Croatian Other languages on request REPORTS Accurate reports at any time and maximum transparency! We have already built a working ethic as a human resource, but also as efficient users of Information Technology. We have different possibilities to fulfill the needs and requests of our clients. Generating accurate reports is a matter of seconds for us! We have accurate reports at any time for you, regarding: Total number of calls Calls received within a period of time Service level agreement Answering the phone calls within seconds Waiting calls Queue details Agents on queue Call dropped reasons Quality evaluation per staff member INBOUND Our company communicates for your business success with your clients. Our services are based on quality and competitive prices. We communicate with your clients wherever they are. State boundaries and foreign languages shouldn’t be a handicap for you anymore. Through evroTarget you won’t feel any kind of obstacle, because we provide services in different languages. TECHNICAL SUPPORT AND HELP-DESK COMPLAINT MANAGEMENT

Company Services

  • Administrative Systems
  • Business Process Outsourcing (BPO)
  • Content Management System
  • Custom Business Solutions
  • Customer Relationship Management (CRM)
  • Databases